Information and consent
By accepting this Privacy Policy, the user (hereinafter, the "User" or "Users") is informed and gives their free, informed, specific and unequivocal consent so that the personal data they provide through the web page located at the URL [www.EL MOLINO DEL DUQUE.es] (hereinafter, the “Website”) are processed by EL MOLINO DEL DUQUE, as well as the data derived from your browsing and any other data that you may provide in a future.
The User must carefully read this Privacy Policy, which has been written clearly and simply, to facilitate its understanding, and the User can determine, freely and voluntarily, if he wishes to provide his personal data to EL MOLINO DEL DUQUE.
1.- Obligation to provide the data
The data requested in the Web forms are generally mandatory (unless otherwise specified in the required field) to comply with the purposes for which they are being collected.
Therefore, if they are not provided or are not provided correctly, they will not be able to be attended to, without prejudice to the fact that you can freely view the content of the Website.
2.- For what purpose will EL MOLINO DEL DUQUE treat the User's data?
The personal data provided through the Website will be processed by EL MOLINO DEL DUQUE, in accordance with the following purposes: will EL MOLINO DEL DUQUE process the User's data?
- Data provided to complete a purchase:
- Manage, process, send and monitor purchases made.
- Contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
- Carry out quality and satisfaction surveys.
- Send personalized commercial communications to the User about EL MOLINO DEL DUQUE products and services, by electronic and/or conventional means, unless the User objects by checking the box enabled for this purpose on the Website.
- Send commercial communications to the User, by electronic and conventional means, about products and services (i) of EL MOLINO DEL DUQUE, if the User gives their consent to do so by checking the corresponding box.
- Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.
- Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.
- Data provided through out-of-stock product forms:
- Inform Users of the availability of products in which they were interested and that were out of Stock.
- Send commercial communications to the User, by electronic and conventional means, about products and services (i) of EL MOLINO DEL DUQUE, if the User gives their consent to do so by checking the corresponding box.
- Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.
- Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.
- Data provided through contact forms:
- Manage, process and respond to requests, requests, incidents or queries from the User.
- Send commercial communications to the User, by electronic and conventional means, about products and services (i) of EL MOLINO DEL DUQUE, if the User gives their consent to do so by checking the corresponding box.
- Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.
- Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.
- Data provided through collaboration forms:
- Manage the relationship with collaborators or influencers.
- Send commercial communications to the User, by electronic and conventional means, about products and services (i) of EL MOLINO DEL DUQUE, if the User gives their consent to do so by checking the corresponding box.
- Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.
- Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.
- Data provided for sending the Newsletter:
- Manage the subscription and/or unsubscription of the Newsletter.
- Send commercial communications to the User, by electronic and conventional means, about products and services (i) of EL MOLINO DEL DUQUE, if the User gives their consent to do so by checking the corresponding box.
- Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.
- Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.
- Data provided to obtain discounts or to participate in promotions:
- Manage and carry out the promotion, as well as manage its development.
- Send commercial communications to the User, by electronic and conventional means, about products and services (i) of EL MOLINO DEL DUQUE, if the User gives their consent to do so by checking the corresponding box.
- Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.
- Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.
3.- What User data will EL MOLINO DEL DUQUE process?
EL MOLINO DEL DUQUE will process the following categories of User data:
- To complete a pruchase
- Identification data: name, surname and ID.
- Contact information: email address, telephone number and postal address.
- Transaction data for goods and services at EL MOLINO DEL DUQUE: products and services purchased or in which the User shows interest.
- Economic and financial data: bank card.
- Navigation data.
- Data provided through out-of-stock product forms:
- Identification data: name and surname.
- Contact details: email address.
- Transaction data for goods and services at EL MOLINO DEL DUQUE: products and services in which the User shows interest.
- Navigation data.
- Data provided through contact forms:
- Identification data: name and surname.
- Contact information: email address, telephone number and postal address.
- Other data: data provided by the Users themselves in the open fields of the forms provided on the Website.
- Navigation data.
- Data provided through collaboration forms:
- Identification data: name and surname.
- Contact information: email address, telephone number and postal address.
- Navigation data.
- Data provided for sending the Newsletter:
- Identification data: name and surname.
- Contact details: email address.
- Navigation data.
In the event that the User provides data from third parties, he declares that he has their consent and undertakes to transfer the information contained in the Privacy Policy, exempting EL MOLINO DEL DUQUE from any responsibility in this regard. However, EL MOLINO DEL DUQUE may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.
- What is the legitimacy of the processing of User data by EL MOLINO DEL DUQUE?
The legitimacy of the processing of your personal data will be the following:
- Data provided to complete a purchase:
- Contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
- Legitimate interest, to carry out quality and satisfaction surveys and, to send personalized commercial communications, by electronic and/or conventional means, about products and services of EL MOLINO DEL DUQUE.
- Consent, for the sending of commercial communications by electronic and conventional means, about products and services of third parties, EL MOLINO DEL DUQUE or other collaborating companies.
- Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.
- Data provided through out-of-stock product forms:
- Inform Users of the availability of products in which they were interested and that were out of Stock.
- Consent, for the sending of commercial communications by electronic and conventional means, about products and services of third parties, EL MOLINO DEL DUQUE or other collaborating companies.
- Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.
- Data provided through contact forms:
- Manage, process and respond to requests, requests, incidents or queries from the User.
- Consent, for the sending of commercial communications by electronic and conventional means, about products and services of third parties, EL MOLINO DEL DUQUE or other collaborating companies.
- Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.
- Data provided through collaboration forms:
- Manage the relationship with collaborators or influencers.
- Consent, for the sending of commercial communications by electronic and conventional means, about products and services of third parties, EL MOLINO DEL DUQUE or other collaborating companies.
- Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.
- Data provided for sending the Newsletter:
- Consent, to manage the subscription and/or cancellation of the Newsletter, carried out through the channel provided on the Website.
- Consent, for the sending of commercial communications by electronic and conventional means, about products and services of third parties, EL MOLINO DEL DUQUE or other collaborating companies.
- Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.
- Data provided to obtain discounts or to participate in promotions:
- Consent, to manage the promotion and make the discount or promotion effective.
- Consent, for the sending of commercial communications by electronic and conventional means, about products and services of third parties, EL MOLINO DEL DUQUE or other collaborating companies.
- Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.
The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them without affecting the others.
To revoke said consent, the User may contact EL MOLINO DEL DUQUE through info@elmolinodelduque.es.
- With which recipients will the User data be shared?
The User's data may be communicated to:
- Public Administrations in the cases provided by law.
- Companies related to the marketing sector or belonging to telecommunications, finance, leisure, consumer goods, automotive, energy and water, NGOs, jewelry and precious stones, in order to send the User commercial communications, by electronic and conventional means, related with the aforementioned sectors, provided that the User authorizes it by checking the corresponding box.
- International data transfer
The User is informed that EL MOLINO DEL DUQUE has contracted the services of Google, Mailchimp and Amazon Web Services, whose servers are hosted in the US, which implies an international transfer of data. However, international data transfers are regularized since the aforementioned entities are adhered to the Privacy Shield Protocol.
- Data conservation
User data will be stored for the following periods:
- Data provided to complete a purchase:
- The data provided to manage, process, send and monitor the purchases made will be kept during the contractual relationship and, once it has ended, during the limitation period of the legal actions that may derive from it.
- The data used to contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process will be kept for 180 days.
- The data related to satisfaction and quality surveys will be kept for five (5) years.
- Data provided through out-of-stock product forms:
They will be processed until the communication is sent to the User, indicating that the product is in Stock and, if it is not in Stock, for six (6) months.
- Data provided through contact forms:
They will be kept for the period necessary to process and respond to your request and, once it has finished, during the limitation period for legal actions derived from the aforementioned request.
- Data provided through collaboration forms:
They will be kept during the contractual relationship and, once it has ended, during the limitation period of the legal actions that may derive from it.
- Data provided for sending the Newsletter:
They will be kept as long as the User does not revoke the consent given for this purpose.
- Data provided to obtain discounts or to participate in promotions:
They will be kept during the contractual relationship and, once it has ended, during the limitation period of the legal actions that may derive from it.
- Data used to send commercial communications
They will be processed until the User objects or revokes their consent.
- Data used to carry out profiling
Resorting to third-party sources, in no case will they refer to a period greater than three (3) years.
- Commercial and promotional communications
One of the purposes for which EL MOLINO DEL DUQUE processes the personal data provided by Users is to send them commercial communications with information regarding products, services, promotions, offers, events or news relevant to Users.
In the event that the User wishes to stop receiving commercial or promotional communications from EL MOLINO DEL DUQUE, they can request the cancellation of the service by sending an email to the following email address: info@elmolinodelduque.es
- User Responsibility
The user:
- You guarantee that you are over sixteen (16) years of age and that the information provided by EL MOLINO DEL DUQUE is true, exact, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data that he communicates and will keep the information provided properly updated, in such a way that it responds to his real situation.
- You guarantee that you have informed the third parties of whom you provide your data, if so, of the aspects contained in this document. Likewise, it guarantees that you have obtained your authorization to provide your data to EL MOLINO DEL DUQUE for the indicated purposes.
- You will be responsible for any false or inaccurate information you provide through the Website and for any direct or indirect damages that this may cause to EL MOLINO DEL DUQUE or to third parties.
- Exercise of rights
The User can send a letter to EL MOLINO DEL DUQUE, to the address indicated in the header of this Policy, or by means of an email to the address info@elmolinodelduque.es attaching a photocopy of their identity document, at any time. moment and free of charge, for:
- Revoke the consents granted.
- Obtain confirmation as to whether EL MOLINO DEL DUQUE is processing personal data that concerns the User or not.
- Access his personal data.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Obtain from EL MOLINO DEL DUQUE the limitation of data processing when any of the conditions provided in the data protection regulations are met.
- Request the portability of the data provided by the User in those cases provided for in the regulations.
- Security Measures
EL MOLINO DEL DUQUE will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures for this purpose. that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
- Changes
EL MOLINO DEL DUQUE reserves the right to revise its Privacy Policy at the time it deems appropriate, in which case it will be communicated to Users. For this reason, we ask you to regularly check this privacy statement to read the most recent version of the Privacy Policy of EL MOLINO DEL DUQUE.
- Acceptance and Consent
The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing thereof by EL MOLINO DEL DUQUE, in the manner and for the purposes indicated in this Privacy Policy.